Six phases. Twelve weeks. One predictable outcome. Every Sprout Sage engagement runs through the same disciplined process — the one that has shipped 450+ projects across the US, UK, Israel, Canada and India with 96% client retention.
Most agencies wing it. We follow the same six-phase rhythm on every engagement — whether you are buying a $5,000 logo or a $250,000 platform rebuild. The process is what makes the work compound. Skip a phase and the wheels come off two months later.
What we do: 90-minute kick-off call with founders + key stakeholders. Audit existing brand, site, traffic, ad accounts, analytics, CRM. Interview 3-5 customers. Competitor sweep. Heuristic UX review. Document assumptions vs. evidence.
Deliverable: Discovery Report — 15-25 pages, written in plain English, covering brand audit, technical audit, competitive map, customer-quote library, prioritised opportunity list with revenue projections.
Your time: 2 hours kickoff + 4 hours interviews + async questions. We do the rest.
What we do: Translate discovery into a written plan. Brand positioning if it is a brand engagement. Sitemap + content model if it is a site engagement. Channel mix + budget split if it is paid media. KPI tree from revenue back to leading indicators.
Deliverable: Strategy Document — positioning statement, audience segments, message hierarchy, channel plan, sprint plan with milestones, success metrics, risk register.
Your time: 1-hour strategy review call + written feedback in Notion. Approved before a pixel moves.
What we do: Three visual directions in round one for brand or site work. Wireframes + flow diagrams for product/UX. Ad creative concepts in three hooks for paid media. Two rounds of structured revision built into the schedule.
Deliverable: Approved Figma file with all screens at desktop + mobile, brand guideline doc, asset library, motion specs if applicable. Production-ready handoff to engineering.
Your time: 30 minutes per review round (typically two rounds). Comments captured in Figma + Notion.
What we do: Two-week build sprints. Demo at end of each sprint. Staging environment available from day one so you can click around the work-in-progress. Code reviews on every PR. Performance budget enforced. Accessibility checks before merge.
Deliverable: Production-ready code, content populated, tests passing, schema markup, CMS configured for editor self-service, performance tuned to Lighthouse 90+.
Your time: 30-min sprint demo every two weeks. Async review of staging. Final UAT before launch.
What we do: Production deploy with rollback plan. Redirect map from old URLs. GA4 + GSC + Tag Manager configured. Schema validated. Cache warmed. Soft-launch to a sample audience for 48 hours, monitor errors + Core Web Vitals, then go fully live.
Deliverable: Live site at production domain. Documented runbook. Training session for your team (recorded). 30 days of post-launch hyper-care included on every engagement at no extra cost.
Your time: 1-hour go-live war-room call + recorded training session.
What we do: Launch is the start, not the finish. Monthly CRO experiments based on heatmaps + session recordings. Weekly SEO content velocity. Bi-weekly ad creative refresh. Quarterly strategy reviews. Annual full re-audit.
Deliverable: Live Looker dashboard, weekly written narrative on what changed and why, monthly executive summary for leadership, quarterly compounding-results review.
Your time: 30-min monthly review call + weekly async report. Most clients stay 12-24 months in this phase. That is where the money is.
Single source of truth for design. Every project ships in a clean Figma file you can edit on day one.
Project workspace. Strategy docs, sprint boards, decision log, retrospective notes — all visible to you.
Always-on async channel with the senior team. No ticket portals, no email-tag, no day-long response delays.
Code reviews on every PR, branch protection, automated tests, deploy previews. Engineering hygiene matters.
Live performance dashboard combining GA4, GSC, Ahrefs, Meta and Google Ads in one view.
Heatmaps, session recordings, on-page surveys. Every CRO experiment starts with watching real users.
Async video walkthroughs replace 80% of meetings. We send you a 5-minute Loom every Friday recapping the week.
Transparent billing. 50/50 for projects, monthly upfront for retainers. INR / USD / GBP / CAD accepted.
We adapt to your existing tools whenever possible. Linear, Asana, ClickUp, Trello, Monday — we have shipped on all of them.
The first agency we hired showed up with no plan and asked us what we wanted. Sprout Sage showed up with a strategy doc on day five and three sprint demos before we had to make our second payment. Different sport.
Every Friday a Loom landed in my inbox showing exactly what shipped that week. After three months I started forwarding it to my board. They thought I had hired a full marketing team.
Eight questions clients ask before booking. If yours is missing, ask on the discovery call — we will answer in writing.
Brand new launch, repositioning, scale-up, or migration off legacy stack? We need to know.
Fund-raise, product launch, conference, redesign of an existing brand — the date drives the plan.
We are honest. We will tell you on the discovery call whether your budget fits the work you are asking for.